Come straight in
You do not need an appointment and you do not need to be a registered client. Call us on the way if you can — it lets us prepare oxygen, fluids or a stretcher before you pull up — but if you cannot, just drive.
Call 312 555 0911 and start driving if your pet is: struggling to breathe, unconscious, having a seizure lasting more than two minutes, bleeding heavily, straining unproductively to urinate, retching with a swollen abdomen, or has eaten something toxic.
What we have on site, overnight
Plenty of practices advertise "24-hour care" and mean a phone diverted to a vet at home. That is not this. Between 8pm and 8am there is always a vet, a registered nurse and a second nurse physically in the hospital.
- Dedicated resuscitation area with piped oxygen
- Two oxygen kennels with humidity and temperature control
- In-house blood gas, lactate, clotting and electrolytes
- Digital radiography and ultrasound available overnight
- Full sterile theatre, staffed and ready
- Blood bank with canine and feline units held on site
The first twenty minutes
Your pet is triaged the moment they arrive — before any paperwork. If they are stable, we will take a history from you properly. If they are not, they go straight through and someone comes to explain within a few minutes.
What it costs
A written estimate is issued as soon as your pet is stable and before any non-life-saving treatment goes ahead. If we find something mid-procedure, we call you before we act on it.
Afterwards
Every patient discharged from the emergency service gets a phone call from a nurse the following morning and a written summary sent to your usual vet the same day — including if that vet is not us.